MARSH FARM GLAMPING PRIVACY POLICY

 

INTRODUCTION 

 

Company Name: Marsh Farm Glamping under Marsh Farm Holdings 

Contact email: marshfarmholdings@gmail.com 

Telephone number: 07899 793146

 

This privacy policy will inform you as to how we look after your personal data and tell you about your privacy rights and how the law protects you.
 

1.  IMPORTANT INFORMATION AND WHO WE ARE  

 

PURPOSE OF THIS PRIVACY POLICY  

 

This privacy policy aims to give you information on how Marsh Farm Glamping collects and processes your personal data through your use of this website and our social media pages, including any data you may provide through this website when you purchase any of our products.

 

This website is not intended for children and we do not knowingly collect data relating to children.

  

CONTROLLER  

 

Marsh Farm Glamping is the controller and responsible for your personal data. 

 

CONTACT DETAILS  

 

If you have any questions about this privacy policy or our privacy practices, or you want to exercise any of your legal rights, please contact us in one of the following ways and we will respond to your query. 

 

Email address: marshfarmholdings@gmail.com 

 

Facebook: https://www.facebook.com/MarshFarmGlamping

Instagram: https://www.instagram.com/marshfarmglamping

 

Telephone number: 07899793146  
 

THIRD-PARTY LINKS  

 

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

 

 

2.  THE DATA WE COLLECT ABOUT YOU  

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We may collect, use, store and transfer the following personal data about you:

 

Your name 

 

Contact information (Address, telephone number and email address) 

 

Transaction Data (details about payments to and from you and other details of products and services you have purchased from us). 

 

Technical Data (please see our cookies policy for more information) 

 

Website Usage Data (information about how you use our website, products and services).

 

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

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3.  HOW IS YOUR PERSONAL DATA COLLECTED?  

 

We use the following different methods to collect data from you: 

 

You provide us with your data when you contact us in order to enquire about our accommodation or products or when you book through our website or a third-party party site.. 

 

As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies. Please see our cookie policy below for further details.   

 

 

4.  OUR LAWFUL BASIS FOR PROCESSING YOUR DATA   

 

We process your personal data under the following legal bases: 

 

Consent: when you provide us with your information via email, you are consenting to us using this information in respect of your booking or order.

 

Contract: when you make a booking or order a product you are entering into a contract with us, we process your personal data in order to fulfil the contract. For example, to make payment or deliver our products or services. 

 

Legal Obligation: for example, to keep accounting records for 6 years. 

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COOKIES   

This website uses marketing and tracking technologies which may use some personal data in order to work. Opting out of this will opt you out of all cookies, except for those needed to run the website. Note that some products may not work as well without tracking cookies.

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To opt out of cookies please see the cookie banner at the bottom of the page.

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For more information about cookies please see: https://allaboutcookies.org

 

5.  SHARING YOUR PERSONAL DATA  

 

We do not share your personal data with any external parties.  

  

6.  INTERNATIONAL TRANSFERS  

 

We do not transfer your personal data outside the European Economic Area (EEA).

 

7.  DATA SECURITY  

 

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. 

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8.  DATA RETENTION  

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We will keep your information on our database in order to carry out your booking and for reference for any future bookings which you make. We will delete/psendonomise/anonymise your details from our database if we have not received a booking from you in 24 months.

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We will keep all invoices and financial data for 6 years as we are legally obliged to do so by HMRC. 

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9.  YOUR LEGAL RIGHTS  

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In relation to the personal data which we may hold about you, you may have the following rights:

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•    Be informed how we process your data, as explained within this policy 

•    Access the information we hold about you, you can do this by making a subject access request. 

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Ask us to: 

o    Rectify information about you that is incorrect or incomplete 

o    Delete (erase) information about you

o    Restrict how we process your information

o    Transfer your data in an accessible electronic format

o    Object to our processing of your information

•    Withdraw your consent to our processing 

•    Complain to us via our contact details below

•    Complain to the data regulator the Information Commissioner’s office (ICO) via www.ICO.org.uk   

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Please contact us using the details above if you wish to assert your rights. 

 

NO FEE USUALLY REQUIRED  

 

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

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WHAT WE MAY NEED FROM YOU  

 

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

 

TIME LIMIT TO RESPOND  

 

We will respond to all requests within one month, either to confirm that we have carried out your request, or to explain why we have not. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you within one month that we require an extension and why.

 

CHANGES TO THE PRIVACY POLICY AND YOUR DUTY TO INFORM US OF CHANGES  

 

We keep our privacy policy under regular review. This version was last updated on 08/02/2023

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